Basic Qualifications
- Versatile expertise in business strategy, technology, program management, and cross-functional leadership.
- A track record of leading high-visibility projects within large organizations.
- Passionate about improving customer experience, backed by a solid technical foundation, exceptional product judgment, and an innovative mindset.
- Excellent communication skills, capable of articulating complex ideas clearly and persuasively.
- Holds a Bachelor’s degree in Computer Science, Engineering, or similar experience.
- Brings a minimum of 8 years' experience in technology, consulting, operations, or similar agile, project-based environments, showing significant impact.
- Demonstrates leadership through vision, excellence, and the ability to inspire trust and collaboration.
- Committed to quality, customer-first thinking, and continuous personal and professional development.
- Proven track record in operational excellence, project management, and stakeholder management.
- Resilient, positive, and deeply customer-focused.
Preferred Qualifications
- You have an MBA or proven business strategy and analytical skills, particularly in data-driven decision-making.
- Your experience includes Customer Support, Automation, and/or Design Thinking.
- You're familiar with software development principles and flowcharts.
- Basic understanding of Generative AI tools.
- Knowledge of SQL, enabling you to leverage data more effectively in your decision-making process.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .