Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Facilitate effective collaboration between assigned internal business partners and our Digital Communications product and technology groups.
- Understand and manage a roadmap within the Digital Communications space.
- Partner with our tech teams within their sprint cycles to be sure all epics and stories are delivered on time.
- Grow into a subject matter expert on Digital Communications
- Evaluate business requests through the lens of our customer-centered communications framework and influence stakeholders to find customer friendly strategies that deliver business results.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Commitment and self-motivation suitable to a start-up team
- Demonstrated ability of good time management in Delivery, calmness and ability to think clearly.
- Ability to influence people at all levels across a broad variety of job functions.
- Familiarity with the business services and offerings associated with Chase, Demonstrate the skills of delivery and new product feature creation
- Structured thinker, effective communicator with excellent written communication skills, Ability to influence stakeholders with diverse points of view
- Understanding of financial modeling, forecasting, and tracking as it relates to product delivery
- 3+ years of product or relationship management or relevant experience as well as record of individual technical achievement
Preferred qualifications, capabilities, and skills