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Apple Tableau Developer Analyst Retail Customer Care India, Telangana, Hyderabad 538952786
31.03.2025
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- Have full ownership of designing, developing, enhancing and maintaining data models for automated reports and dashboards using industry standard visualization tools such as Tableau to track key trends of metrics and generate insights on demand, staffing and quality performance. Individual will be responsible for end to end testing to validate data accuracy and will develop access strategy and maintain user access.- Present insights and recommendations to senior leadership, translating complex data into clear narratives. Conduct ad-hoc analyses using both structured and unstructured data as needed.
- Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus.
- 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
- 3+ years of proven data analytics experience including strong knowledge across these tools and languages: Tableau Desktop, Tableau Prep, Tableau Server, SQL and Excel for data collection, storage, cleaning, preparation, analysis and visualization.
- Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner and influence and engage with senior leadership.
- 8+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
- 5+ years of proven data analytics experience including strong knowledge across these tools and languages: Excel, Tableau Desktop, Tableau Prep, Tableau Server and SQL for data collection, storage, cleaning, preparation, analysis and visualization.
- Familiarity with AWS and Snowflake and experience in Python is preferred.
- Proven problem-solving, partner management and cross-functional project work experience.
- Comfortable to work independently with good work ethic and attention to detail.
- Ability to stay positive in high stress situations and balance multiple tasks in a dynamic environment.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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