Citi Group Ops Support Specialist - C04 

Mexico, Mexico City 

537741905

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Se requiere disponibilidad de horario para rolar turnos matutino y vespertino, trabajar fines de semana y días festivos.

▪ Asegurar la validación en tiempo y forma de los Estados de Cuenta
▪ Capturar datos de trabajo para obtener resultados monetarios y/o estadisticos para realizar posterior comparacion en los sistemas del Banco
▪ Notificar cuando las capturas de datos puedan tener desviaciones proporcionando información útil para toma de decisiones

▪ Conocimiento de terminología operativa de procesos
▪Manejo de paquetería de Office
▪Trabajo en equipo, manejo de tiempo, puntualidad, ▪facilidad de comunicación

Experiencia en procesos operativos preferentemente relacionados con Estados de Cuenta

Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.

Time Type:

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