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This Manager role is focused on supporting our Risk Management advisors and performers on the governance and application of our control, issue and event requirements, leading our control testing team, and reporting on the state of our control, issue and event inventory. A significant portion of this role is as a Team Lead to our Control Testing Team in support of our being well-managed, with particular focus in the areas of monitoring, training and guidance, tools and reporting, and documenting outcomes, with quality, in our risk systems of record (“GRC”).
Specific responsibilities include, but are not limited to, the following:
Establish and maintain procedures, templates and tools to sustain well-managed control testing team
Create annual control testing calendar and assignments, maintain timely testing and manage changes; flex calendar to address risk control suite needs and retesting of ineffective controls
Drive our quality and adherence to Capital One’s Enterprise Control, Issue and Event Standards, and ensuring control testers and issue leads meet training and quality requirements
Lead and support engagements with second line Independent Risk Management Control Challengers
Monitor issue and event remediation, tracking, and closure, including timely scoping of breakdowns
Ensure our issues and events are well documented, with thorough root cause analysis (as required)
Establish and monitors key metrics; supports reporting needs; analyze data within managed work streams to proactively identify risks, trends, and process improvements
Develops, nurtures, and maintains collaborative relationships with our Risk Management stakeholders
As needed, support RMR and risk related initiatives as well as Audits, Exams and Credit Reviews
Basic Qualifications:
Bachelor’s Degree or military experience
At least 2 years of experience in audit, controls testing, or quality assurance based role
At least 2 years of experience in process or project management
Preferred Qualifications:
4+ years of experience working in Risk Management
4+ years of process or project management or related experience leading cross functional projects and programs
Strong subject matter expertise in controls development, controls management, controls testing, and reporting activities
Experience working in an iterative, highly collaborative environment
Experience working in the financial services industry
Experience with Governance, Risk, and Compliance software tools, and Google and MS Office Suites
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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