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What you will do
We're looking for someone with excellent problem-solving skills who can decompose complex problems, and lead other designers to produce simple, intuitive experiences for people who are building AI-powered applications. As a Principal User Experience Designer, you will:
Consider an end-to-end user experience that spans product onboarding, usage, and support across multiple technical areas.
Take on a leadership role as a subject matter expert in a team of researchers, designers, and front-end developers that are teaming to build user experiences in your product area.
Exercise your curiosity to understand user needs and extract use cases to solve.
Partner with stakeholders across Red Hat to gather business requirements and present recommendations.
Collaborate with a team of researchers, designers, and front-end developers to build useful and compelling user experiences.
Perform or participate in planning user research to inform or validate design decisions.
Understand and communicate the information architecture, workflows, and processes surrounding the user experience.
Create mockups, wireframes, and other design deliverables using Figma, Miro, and other design tools.
Build relationships with engineers and product managers to support successful development.
Identify usability issues and make solid recommendations for improvement, working with stakeholders to prioritize against competing requirements.
Actively participate in PatternFly, our community-built design system, as both a user and contributor.
Make time for fellow designers to provide feedback and mentorship.
What you will bring
Experience advocating for a high-quality user experience through every step of the process and across team boundaries.
A drive to collaborate across teams and to explain your ideas and process to other people.
Experience using data to inform design decisions.
Flexibility to adapt to changing situations, needs, or requirements.
A portfolio of work that demonstrates your process and skills demonstrating a proactive approach and natural curiosity in the work you do.
Preferred qualifications
Bachelor's degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, or a closely-related area
10+ years of experience with designing user experience for enterprise applications
Experience designing for users involved in AI/ML application lifecycle: ML ops, Data Science, model tuning (strongly preferred)
Proven track record of leading design creation and delivering high-quality results on schedule, working with internal and external stakeholders including business people and customers.
Ability to adjust leadership style to influence, encourage, and challenge others in a variety of situations
Adaptable to changing conditions and unexpected obstacles, modifying work methods in response to new information to accomplish organizational goals
Experience with agile development
Experience with open source projects
The salary range for this position is $142,140.00 - $234,500.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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