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Apple Product Quality Manager - Mac United States, California, Cupertino 533981400
09.07.2025
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Join the dynamic Product Operations team. In this highly visible role, you will lead the Operations technical team during the next generation product’s development and high volume production. As the technical lead for a product line, you will partner closely with multiple multi-functional teams during all phases of development to enable the product success.
To be a successful team member within Product Operations you will partner with the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As a technical advisor for the product line, you will partner closely with Engineering throughout the lifecycle of development to enable operational success through to mass production.RESPONSIBILITIES:- Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds- Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness- Drive process development, documentation, optimization and validation, including all equipment requirement plans- Develop and implement new technologies to enhance production quality, capacity and efficiency- Provide regular VP level communication of technical health of program.- Generate Product Quality Plan (PQP)- Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites- Handle and triage quality critical issues- Drive ongoing product improvements with OEM partners- Support AppleCare Service & Engineering on specific requests- Conduct periodic reviews of Field/Factory Quality Data with OEM partners- Leads Weekly Quality Improvement Forums- Generate monthly Product Health summary- Support and attend new product development builds as required
- 5+ years of industry experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations / Quality
- BS in Mechanical, Electrical, Materials Science or Industrial Engineering
- MS in Mechanical, Electrical, Materials Science or Industrial Engineering
- exceptional ability to build relationships; clear, consistent communication; data-driven and results- oriented; enthusiastic and motivated
- Obsessively passionate and inquisitive, seeking to pursue everyday problems in innovative ways
- Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
- Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites
- Direct experience partnering with functional engineering teams (ME, EE, TE, DFX or other)
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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