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The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
* Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
* Any physical requirements are expectations with reasonable accommodations
* Manage work and priorities through ticketing system and workflows to complete customer requests and projects
* Collaboration with various stake holders to remove project obstacles
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
* Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
* Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
* Participate in the migration, basic configuration and rollout of new or upgraded hardware
* Moving and lifting computer equipment up to 50 lbsA day in the life
Our team has three primary tasks:
1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
3. Work with ID-Scaling peers to build higher-level networking devices.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- AS/BS in Computer Science; or Certification in a relevant field (CCENT, Network+, CCNA) and up to 2 years of Networking Deployment experience; or an equivalent combination of education and experience
- 2+ years working in a Data Center Environment.
- Comfort-ability with small to medium and slightly complex project scopes and ambiguous details within work environment
- Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs
- Experience with structured cabling infrastructure best practices and methodologies
- Knowledge of network cabling (fiber and copper).
- Experience with copper and fiber test equipment, such as VFL, power meter, and OTDR Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
- Strong understanding of Ethernet and IP networking.
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
- Background in large scale datacenter network implementations and support.
- Experience working in virtualized enterprise networking environments.
- Knowledge or awareness of IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus
- Deliver simple, sustainable and repeatable solutions and processes
- Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level
- Familiar with common networking terms and fabric based network design
- Manage work and priorities through ticketing system and workflows
- Able to take direction and tasks from multiple teams
- Be able to manage and give direction to onsite vendors such as structure cabling vendors.
- High standards to cable management and layout.
- Process oriented and ability to follow and create SOPs About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform
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