Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
Manage resource scheduling and allocation, implement and adherence of work standard quality, and understand and own every aspect of the team’s performance.
You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service. We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions
Forecast and surpass goals and objectives for the site through regular audits of shop operations
Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
Provide regular coaching and feedback and have a deep knowledge of your team’s strengths and opportunities. You will be responsible for leading change and inspiring your team every day
Perform other related duties as assigned by Regional Collision Manager
What You’ll Bring
5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
Bachelor’s Degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent
Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments