As awithin the Correction and remediation team, you will be a key member of a larger team of Business Analysts, Correction Analysts, and Testing Associates accountable for the correction of customer account. The testing Associate will perform end-to-end testing of the case requirements and analysis on code against those requirements and execution plans; while confirming correct usage of data sources, standard code, adherence to guidelines and regulations, and following best practice standards.
Job Responsibilities
- Identify scenarios based on Correction Case requirements and manually validate them on front-end applications
- Communicate effectively with Business Analysts, Developers, and Project Managers regarding identified issues
- Work efficiently under tight deadlines, sometimes within 10 days or less
- Develop test plans, processes, job aids, tools, and approaches, and effectively communicate defects
- Perform data validation against business requirements
- Ensure correct formatting and logic of all output files
- Actively engage in discussions on process adherence and improvement
Required Qualifications, Capabilities, and Skills
- Minimum of 3 years of quality testing experience
- Proficiency in writing test plans and test scripts
- Advanced proficiency in Microsoft Excel and PowerPoint
- Ability to influence and direct activities outside of direct control
- Capability to manage multiple problems simultaneously
- Strong written and verbal communication skills
- Team player with the ability to work independently
Preferred Qualifications, Capabilities, and Skills:
- Experience working with a Chase CCB Line of Business (LOB) is preferred
- At least 1 year of experience or knowledge in the Credit Card business is a plus
- Knowledge of SQL and SAS is advantageous