Couchbase Sales Development Representative Manager 

United States, Texas, Austin 

531680540

Responsibilities:

• Build, train, and lead a high-performing team of SDRs focused on outbound prospecting, lead qualification, and pipeline generation.
• Develop and refine the outbound sales process, optimizing SDR metrics and key performance indicators (KPIs) to increase productivity and revenue growth.
• Provide hands-on coaching through shadowing, role plays, and performance feedback in regular 1:1s to ensure consistent development and success.
• Collaborate with Demand Generation and Sales teams to create territory-specific campaigns that align with business goals and enhance prospect engagement.
• Use creative marketing and sales strategies to help SDRs connect with key buyer personas, showcasing the value of Couchbase’s solutions.
• Oversee the effective use of key sales tools like Salesforce (SFDC), Outreach.io, 6Sense, and ZoomInfo to ensure seamless operations.
• Partner with Sales and SDR leadership to improve opportunity qualification and management processes.
• Monitor, analyze, and communicate SDR reports and dashboards, ensuring performance data is easily accessible to stakeholders.
• Assist with recruiting, hiring, and onboarding new SDRs to build a strong, engaged, and motivated team.
• Foster a positive, energetic, and inclusive work environment where team members are inspired and excited to contribute to the company's success.

Preferred Qualifications:

• 2+ years of management experience in sales or sales development, with a demonstrated ability to lead and inspire teams.
• Proven track record of success in driving pipeline growth in fast-paced environments with both inbound and outbound sales models.
• Experience managing outbound SDR teams and a deep understanding of motivating and developing entry-level sales professionals.
• Strong active listening skills, curiosity, and a passion for building genuine relationships with customers and colleagues.
• Proficiency in key sales tools like Salesforce (SFDC), Outreach.io, ZoomInfo, 6Sense, and other CRM/lead generation platforms.
• Strong analytical skills and data-driven decision-making capabilities.
• Ability to attract, retain, and motivate exceptional sales talent.
• Excellent communication skills and proven success working cross-functionally with Marketing, Sales, and Operations teams.
• Previous experience as a high performing SDR
• Bachelor’s degree from a 4-year college or university is preferred.