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Microsoft Hardware Program Manager 
United States, Washington 
531098869

10.09.2024

We are seeking an experienced Hardware Program Manager to oversee the secure asset management, logistics/distribution, and tracking of consoles, sensors, controllers, and miscellaneous hardware components. The candidate will be responsible for ensuring that internal, 1P, and 3P teams receive the appropriate hardware required to support various engineering programs. This role involves managing allocation needs, asset management, security processes, trade compliance requirements, and quality assurance/control. Additionally, the Hardware Program Manager will handle forward and reverse logistics processes, Microsoft distribution processes, and inventory and secure storage space organization.

Required/Minimum Qualifications

· Bachelor's Degree AND 2+ years experience in engineering, product/technical

program management, data analysis, or product development

o OR equivalent experience.

· 1+ year(s) experience managing cross-functional and/or cross-team projects.

  • 2+ years of experience in hardware program management or a related field.

Additional or Preferred Qualifications

· Bachelor's Degree AND 4+ years experience in engineering, product/technical

program management, data analysis, or product development

o OR equivalent experience.

· 4+ years experience managing cross-functional and/or cross-team projects.

· 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

  • Good organizational and project management skills.
  • Proven experience in hardware program management or a related field.
  • Good understanding of asset management, security processes, and trade compliance requirements.
  • Proficiency in managing inventory and storage space.
  • Ability to participate with and contribute to cross-functional teams.
  • Experience in the technology or gaming industry.
  • Familiarity with Microsoft distribution processes.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities
  • Lead program/project management efforts to ensure a good execution of hardware-related initiatives.
  • Manage the allocation and distribution of consoles, sensors, controllers, and miscellaneous hardware to internal, 1P, and 3P teams.
  • Oversee asset management and security processes to ensure the safety and integrity of hardware components.
  • Ensure compliance with trade compliance requirements and processes.
  • Develop and maintain Asset Management tools and user documentation.
  • Implement and monitor quality assurance/control processes to ensure hardware meets required standards.
  • Coordinate forward and reverse logistics processes and manage relationships with internal/external vendors.
  • Oversee Microsoft forward and reverse distribution processes to ensure timely and accurate delivery of hardware.
  • Organize asset inventory and storage space to optimize security, efficiency and accessibility.
  • Manage logistics projects supporting internal engineering teams and beta/takehome programs.

Key Outputs:

  • Ensure internal, 1P, and 3P teams receive the appropriate hardware required to support programs.
  • Facilitate targeted validation by ensuring takehome participants worldwide receive hardware for Takehome, Beta, and Preview programs.
  • Provide comprehensive inventory, allocation, and distribution reporting.
  • Conduct failure analysis and provide data to Quality and Hardware Teams for continuous improvement.