EY UKI Technology Consulting - SAP Service Management 

Ireland 

530569141

Available for Work Visa Sponsorship: Yes

Full-Time – Permanent

Your Key Responsibilities:

As an SAP Service Management – Manager.

• Participating in design workshops to gain a clear understanding of our client’s industry and business requirements.
• Learning about accelerators such as SAP Model Company or EY’s Pre-Configured Industry Solutions for potential use as design accelerators on client engagements.
• Customize SAP Service Management functionalities to meet the specific needs of clients, including asset management, work order planning, scheduling, resource allocation, and service execution.
• Lead the design and implementation of SAP Service Management, considering best practices and industry standards.
• Drive the development and maintenance of the SAP Service Management architecture, ensuring scalability, reliability, and flexibility.
• Collaborate with cross-functional teams to define project scope, timelines, and resource requirements.
• Producing key project deliverables including design and configuration documentation, functional specs, data migration specs, test scripts, training materials etc.
• Sharing knowledge of best practice within the SAP team and across other firm disciplines, as well as developing other members of the SAP team
• Supporting the development of the SAP practice, including leading internal team activities, supporting sales activities, and facilitating client events.
• Implement and manage SAP FSM to optimize field service operations.
• Utilize SAP Plant Maintenance to ensure efficient maintenance processes.

Skills and Attributes for Success:

To excel in this role, you should have:

• A third level qualification in Business, Technology, Engineering, or a related discipline

• A minimum of 7 years’ experience delivering in SAP Service Management, with a proven track record of successful implementations and support
• Experience in implementation of S/4HANA Service Management solutions for utilities industry

• Experience with, or demonstrable understanding of, S/4HANA best practice processes, key benefits, and implementation scenarios

• In depth knowledge of SAP Service Management and Plant MaintenanceModulsincluding configuration, customization and integration with other SAP modules and external systems (e.g., SD, MM )

• Strong ability to lead, mentor and motivate teams, adopting a collaborative and supportive approach

• Proven ability to build and leverage relationships with senior-level clients

Ideally, You’ll Also Have:

• Relevant SAP certifications in Utilities or related modules
• Knowledge of Customer engagement for Utility and SAP Field Service Management.
• Experience with full asset lifecycle management using EAM capabilities in S/4HANA
• Proven ability to think strategically and translate business requirements into effective SAP Service Management solutions

What We Look For:

• • and agile , with a purpose-driven mindset.
  • Inclusiveand able to work effectively in diverse teams.
  • Passionateabout technology and eager to learn and grow.
  • Client-focused

What We Offer You:

At EY, we offer a collaborative and inclusive work environment where you can thrive. You'll have access to:

• Opportunities for professional development and career growth .
• A supportive culture that values diversity and inclusion .
• The chance to work on exciting projects with leading clients.
• Comprehensive benefits and compensation packages.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.