Support the overall risk and control strategy for the Document & Plastics Fulfillment, working with the manager and operations to govern all associated processes and activities to achieve at least a Satisfactory Audit, but objective is a Strong.
Ensure Document & Plastics Fulfillment is prepared for audit by proactively managing operational processes with focus on controls & risk mitigation
Participate in audit readiness activities as required including document preparation, evidence collection
Take an active role in the Exam Ready program including attending all forums, assessment evaluations, and issue mitigation strategies.
Respectfully challenge and influence control related decisions including risk applicability and issue mitigation.
Continuous evaluation of policies, procedures, and best practices; effectively lead change where necessary.
Assist with action plans, when applicable, ensuring effective and timely completion of milestones, suitable evidence, sustainability of process.
Prepare, facilitate, and present in monthly business reviews and stakeholder meetings as needed.
Develop, review, and/or change processes and procedures where applicable.
Proactively identify and engage in change management and operational readiness activities.
Respectfully challenge and influence control related decisions including risk applicability and issue mitigation.
Required qualifications, capabilities and skills:
Bachelor’s Degree and/or 7+ years financial services experience in an operations and/or technology environment
Experience with operational risk analysis, action plans, issue management, end-to-end process reviews, process flow mapping, change management, and impact assessments to identify process and control gaps
Excellent relationship management skills with peers, partners, stakeholders, and senior management; ability to lead and influence
Adept at managing projects with multiple dependencies and associated milestones
Critical thinker adept at problem solving and risk mitigation
Analytical with strong problem solving, logical thinking, and root cause analysis skills
Solid organizational skills with the ability to effectively manage multiple and changing priorities
Strong sense of accountability and ownership; self-motivated; effective under pressure
Proficient in MS Office suite including SharePoint