Citi Group Cloud Observability Engineer - C11 CHENNAI 

India, Tamil Nadu, Chennai 

530105365

Responsibilities:

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Apply fundamental knowledge of programming languages for design specifications.
• Perform full lifecycle DevOps activities (design, develop, test, implement, maintain) for new and existing observability tools/platforms in an enterprise environment with on-premises and cloud-integratedsystems/applications/infrastructure.
• In support of Observability Platform proof-of-concepts, pilots, and production implementations: Gather functional/business requirements, establish success criteria, and develop use cases.
• Proactively design telemetry strategies to gain real-time insights and identify potential issues before they escalate.
• Apply knowledge and experience to the following:
  • Telemetry data collection, analysis, and implementation to derive meaningful insights from different sources including metrics, events, logs, and traces.
  • Distributed systems including those with microservices and hybrid infrastructure (cloud/on-premises) to effectively design telemetry pipelines, build monitoring systems, and implement observability practices.
• Identify patterns, detect anomalies, troubleshooting incidents and build a holistic understanding ofsystem/application/infrastructurebehavior to optimize resource allocation, enhance user experience, support compliance and security requirements.
• Collaborate across different observability domains to include Infrastructure, Applications (APM), Networking and close these gaps with the cross-functional skills.
• Assist in development of observability backup recovery methodologies.
• Work with Team Lead and/or Observability Project Manager to prioritize efforts and meet deliverable timelines as well as participating in briefing program leadership and liaising with government customers and other stakeholders.
• Leverage approved systems for incident/change management (SNOW), work items (Jira), documentation (Confluence), and others.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 7-10 yrs of total experience with around 6 years of relevant experience
• Three plus (3+) years observability platform/tools experience.
• Subject matter expertise in telemetry.
• Familiarity with integration architecture methods (RESTful, RPC).
• Familiarity with Java or Python programming and/or code debugging/testing.
• Familiarity with software development lifecycle.
• Proficiency in scripting languages (Bash).
• Experience with underlying databases used by observability platforms.
• Experience utilizing container technologies like Kubernetes, Docker, or similar.
• Solid understanding of networking concepts, protocols, and troubleshooting techniques.
• Experience using observability tools such as logging and metrics for debugging (Prometheus, Grafana, Elastic/Kibana).
• Proficiency in production Cloud infrastructure (AWS, GCP, or Azure)

Desirable Expertise or Qualifications:

• Expertise in one or more of the following Observability platforms: Cisco AppDynamics, Datadog, Dynatrace, Splunk, others.
• Experience with database technologies like SQL, Oracle DB, Apache/IIS, RHEL/OL.
• Bachelor’s degree in STEM field.
• Experience with Infrastructure as Code tools for provisioning infrastructure such as Terraform, CloudFormation, or similar
• Observability Platform certification.

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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