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Essential Duties and Responsibilities:
Supports business meetings initiated by Samsung’s T-Mobile Account Sales Leadership to increase existing sales and introduce new products.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the Samsung sales team and T-Mobile’s network business (sales calls, joint network design discussions, etc.)
Takes the lead in technical Q&A for Samsung’s Wireless Network infrastructure products, applications and professional services.
Develops deep relationships within T-Mobile’s network business at multiple levels of the technical organization and nationwide market; Establish/maintain trust and rapport as the SME for technical network solutions. Create proposals based on new and existing contractual agreements.
Educate our T-Mobile network customers on Samsung’s new products and services both individually and in a team environment.
Ensures that customer commitments are achieved according to plan.
Works with Samsung marketing and engineering teams for product development plans, schedules, and product introductions
Works closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments.
Technical Acumen
Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics
Presentations Skills
Leveraging your ability to communicate effectively with all levels of organization as well as HQ leadership on initiatives
Excellence Dealing with Ambiguity
Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts
Background/Experiencerequired:
Bachelor’s degree in Engineering required; Master’s degree preferred. 20+ total years of experience within the Wireless/Networks technology industry (Radio / RF engineering, 5G/LTE Design, Wireless Network design, RF Planning, etc.); DEEP hands-on experience with air interface;knowledge/understandingin packet core (end-2-end network).
5+ years of hands-on experience with Radio/RF planning and working with 5G/LTE (LTE must be in a hands-on capacity or consultative design capacity).
10+ years of experience in a customer-facing role. Must possess the ability to analyze, interpret, present (including presentation creation) wireless systems technical products and development materials to both internal and external stakeholders.
Understanding of 3GPP systems: Core and RAN networks
Understanding of Network Virtualization and Cloud Technologies
Strong knowledge in 5G and 4G technologies and network architecture, specifically focused on Radio Access Network
Good understanding of overall Wireless systems with emphasis on Air Interface, PHY, MAC, RLC, RRC and PDCP layers
Experience with SW development is beneficial
Understanding of HW as well as SW architecture
Must possess the ability to THRIVE in a highly dynamic cross-functional environment (partnership across Sales, Marketing, Engineering, Global HQ, etc.) PLUS navigate a complex customer (T-Mobile’s) stakeholders and business unit; Interpersonal skills with the ability to navigate an organization and manage-via-influence is just as paramount as the technical ability.
Skills and Qualifications
The salary range for this role is expected to be between $227,000 and $252,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
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