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Job Description:
Job Description:
The Point of Sale Product Consultant will play a valued role in supporting the day to day product management of our flagship Point of Sale solution. In this role you will be responsible for supporting the lifecycle of our solution, our front-end Android application that resides on our terminals and the web portal that our clients will operate within on a daily basis.
You will be accountable for defining and documenting detailed business requirements, testing software, problem/issue research and resolution, project support and process development.
Responsibilities:
You will work on a team tasked with delivering innovative and customer-centric solutions. You will work closely with internal and external cross-functional teams, including terminal and software development teams, experience design, commercialization, sales, and operations.
Required Qualifications:
Detailed requirements documentation
Basic presentation creation
Issue management and resolution
Meeting facilitation
Understanding of Small Business client needs
Desired Qualifications:
Experience working in the payments or merchant ecosystem
SaaS or Point of Sale product management
Change Risk Assessment
Testing process management and execution
Skills:
Administrative Services
Attention to Detail
Collaboration
Reporting
Written Communications
Continuous Improvement
Oral Communications
Problem Solving
Process Management
Product Management
Business Analytics
Critical Thinking
Market Analysis
Research
Strategic Thinking
BA Degree or equivalent work experience
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