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Bank Of America Product Consultant - Point Sale 
United States, Arizona, Chandler 
527739289

Yesterday

Job Description:

Job Description:

The Point of Sale Product Consultant will play a valued role in supporting the day to day product management of our flagship Point of Sale solution. In this role you will be responsible for supporting the lifecycle of our solution, our front-end Android application that resides on our terminals and the web portal that our clients will operate within on a daily basis.

You will be accountable for defining and documenting detailed business requirements, testing software, problem/issue research and resolution, project support and process development.

Responsibilities:

  • You will work on a team tasked with delivering innovative and customer-centric solutions. You will work closely with internal and external cross-functional teams, including terminal and software development teams, experience design, commercialization, sales, and operations.

Required Qualifications:

  • Detailed requirements documentation

  • Basic presentation creation

  • Issue management and resolution

  • Meeting facilitation

  • Understanding of Small Business client needs

Desired Qualifications:

  • Experience working in the payments or merchant ecosystem

  • SaaS or Point of Sale product management

  • Change Risk Assessment

  • Testing process management and execution

Skills:

  • Administrative Services

  • Attention to Detail

  • Collaboration

  • Reporting

  • Written Communications

  • Continuous Improvement

  • Oral Communications

  • Problem Solving

  • Process Management

  • Product Management

  • Business Analytics

  • Critical Thinking

  • Market Analysis

  • Research

  • Strategic Thinking

BA Degree or equivalent work experience

1st shift (United States of America)