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Google Technical Lead Embedded Pixel Power India, Telangana, Hyderabad 522786552
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Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's degree or equivalent practical experience.
- Six Sigma certified.
- 7 years of experience in a contact center environment and 3 years of experience in a workforce management role.
- 7 years of experience building a workforce planning strategy at a global organization, including developing resource management systems, processes, and tools.
- Experience working with multiple data sources and combining relevant information to generate insights from analyses.
Preferred qualifications:
- Experience with the deployment of initiatives requiring change management, leadership buy-in, implementation, and execution.
- Ability to drive cross-functional alignment and foster collaboration to find organizational synergies and operational efficiencies.
- Ability to multitask, set priorities, and work in a fluid environment.
- Ability to build relationships, influence, and collaborate internally and externally at all organizational levels.
- Excellent communication skills.
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