JPMorgan Loan Servicing Analyst 

United States, Texas, Fort Worth 

522452028

Job Summary:

As a Loan Servicing Analyst in the Global Securitized Product team, you will process funding and paydown requests, balance accounts, and provide daily reports to Mortgage Finance customers.

Job Responsibilities:

• Process customer funding and paydown requests.
• Balance customer funding and operating accounts.
• Perform warehouse facility maintenance and facilitate training for new application users.
• Report, research, and review cash flows.
• Ensure timely escalation and resolution of inquiries.
• Utilize technology to analyze client disputes and offer solutions.
• Report on defects and enhancements to applications/processes.
• Participate in application user acceptance testing.
• Drive risk and control agenda and take personal ownership.
• Prioritize and manage workflow, escalating when required.
• Read and analyze loan level activity with resolution.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree from an accredited university.
• 5+ years’ experience with accounting and collateral management.
• Proven ability to work independently with excellent judgment.
• Experience reading and interpreting loan documentation.
• Experience managing high volume workflow and account assignments.
• Experience in the approval and release of required agency forms.
• Team-oriented with excellent communication and client service skills.
• Self-reliant and requires minimal supervision.
• Highly organized with ability to manage multiple priorities.
• Intermediate knowledge in performance metrics and client invoices.
• Intermediate Excel and PowerPoint knowledge.

Preferred Qualifications, Capabilities, and Skills:

• Experience communicating with clients over the phone.

Optional Additional Information:

• Schedule: 100% in office Monday – Friday, 9:30am – 6:30pm (CST).