US Bank Implementation Team Manager - Minneapolis MN 

United States, Minnesota, Minneapolis 

521937499

The Global Bankcard Implementation Department is responsible for the following:

• Consulting with both internal teams and clients to successfully onboard a variety of payment programs ranging from physical plastics to virtual payments

• Maintaining key metrics around onboarding times and client satisfaction

• Advocating for clients throughout the onboarding process

• Resolving any issues and escalating matters needing additional attention

• Championing project management best practices and methodology

• Creating and maintaining project plans to keep status of implementations in progress

• Various reporting vehicles visible to senior and executive management around forecasting, current queue of work, and up to date statuses.

For this management position, responsibilities include but are not limited to:

• Managing project managers to performance metrics and coaching for continuous improvement; reporting trends to senior management

• Provide oversight to project managers on larger deals and serve as the escalation point to help alleviate any issues that arise

• Collaboration with internal partners aimed at continuous improvement

• Participate in a multitude of business line projects representing the Implementation Department

• Fill in for department head when necessary

• Bring new ideas to light on how to improve processes or client experience

• Bachelor's degree, or equivalent work experience

• Eight to ten years of experience in project management activities

• A minimum of three years of direct supervisory experience

• Considerable knowledge of assigned business line or functional area

• Demonstrated management and leadership skills

• Excellent verbal, written, and interpersonal communication; organizational; analytical and detail orientation skills

• Advanced knowledge of project management

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.