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Role expectations:
Active working knowledge of current FIU investigative processes and procedures including having a general awareness of all applicable work types (e.g., Bank, Card, and COAF)
Assistance with pipeline queue work such as conducting alert and/or case investigations, while maintaining high standards of production and quality
Facilitation and assistance with the creation and/or maintenance of New Hire training, Refresher training, and other Departmental training initiatives.
Ad-hoc responsibilities include assisting people leaders with duties (e.g., SAR reviews when the supervisor is on PTO, run team huddles, etc.) and participate in appropriate meetings when overseeing teams for people leaders.
Identify opportunities to partner with groups outside of the department for collaboration, consistency, and awareness, when appropriate.
Identifying process and procedural improvements, proposing potential solutions, and owning/managing the execution of ideas and outcomes.
Acting as a “go-to” resource for leadership and investigators for questions and other various needs of the workstream while managing time in production and other responsibilities.
Effective management of queue, time, and calendar with an ability to escalate when appropriate.
Qualities Desired:A person best suited to the SME role would display a high level of experience, leadership, and influence. This person will excel in Capital One competencies but in particular should be:
A critical thinker who is able to identify enhancements and opportunities and develop and execute strong solutions, while fostering collaboration and teamwork among multiple individuals and workstreams;
A proficient communicator who can move seamlessly between oral and written communication and is able to tailor presentations to the audience;
An organized individual who prioritizes tasks appropriately, identifies and observes deadlines, and can manage multiple responsibilities at once;
A strong leader who understands the value of building consensus; and
A driven investigator with a strong understanding of AML risk, management practices, and regulatory requirements.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of Anti-Money Laundering (AML) experience within the financial industry
Preferred Qualifications:
2+ years of AML experience within the financial industry
1+ years of experience in Microsoft Office and Google Suites
Experience investigating complex cases involving high risk customers and typologies
Experience mentoring, conducting training, or public speaking
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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