Job Responsibilities:
- Manage payment processing activities which involves investigating, inputting, and verifying payments involving multiple platforms
- Investigate breaks in the General Ledger on the back of failed payments and take appropriate actions to resolve the breaks within the pre-determined SLA’s.
- Collaborate with Stakeholders, Product, Middle Office, and wider payments organization to ensure exceptional service to our clients.
- Be involved in any change related initiatives with respect to system’s technology or process and share idea’s thoughts and inputs on implementation
- Own the investigation and evidencing of the SOX samples for testing
- Review the standard operating procedures periodically and keep them updated and audit ready
- Conduct Data Analysis to identify patterns and trends and come up with suggestions to re-align operational standards
- Generate Metrics for management review
Required Qualifications, Skills and Capabilities:
- Bachelor’s Degree in Accounting, Finance or Business Administration (or equivalent experience)
- Minimum 4 years of experience in Payments, Cash, Treasury Operation dealing with operational process
- Experience and strong working knowledge of various aspects of cash operations
- Knowledge and Experience of SWIFT
- Knowledge of ISO related payments
- Experienced and comfortable with multi-tasking, tight deadlines and high-pressure work environment
Preferred Qualifications, Skills and Capabilities:
- Strong MS Office skills (PowerPoint, Excel, Word - other advanced skills
- Knowledge of Tableau/Power BI will be an added advantage