Oversee sales support effort for a J.P. Morgan Advisors team through the coordination and completion of client service-related projects and operational issues supervise junior sales support including hiring, training, and performance management
Organize and regulate workflow within the group including identifying opportunities to improve efficiencies. Develop procedures for solving logistical and administrative client concerns. Improve communications between team members, JPMA partners (Client Onboarding Group, middle office, operations, Banking, etc.), and externally to clients
Provide client contact and coverage responsibilities including main point of contact for key client relationships. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements, and compliance with internal policies
Attend client meetings as necessary. Complete ad hoc client related projects as needed. Navigating the firm / client issue resolution, escalation and creative solutions
Work with Financial Advisor to identify new business opportunities; market and implement investment solutions in accordance with clients' investment objectives; grow new assets by identifying and developing new business opportunities from existing client base
Perform special portfolio analysis on products. Attends product rollouts, ideas calls and research meetings to stay current on all JPMA products and services
Assist and coordinate the onboarding of new relationships and meet service needs and expectations of existing and new clients.
Required qualifications, capabilities, and skills:
7 years’ experience in Financial Services industry
Strong understanding of the needs and sensitivities of clients
Ability to work in a team-based environment
Ability to handle multiple concurrent assignments with a high degree of accuracy and meet deadlines in a high-pressure environment
Experienced in working on a team with at least two additional Sales Associate
Bachelor’s degree
Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date