Samsung Senior Manager Product Strategy Operations - Digital Health 

United States, California, Mountain View 

518925767

Senior Manager, Product Strategy and Operations, Services Innovation - Digital Health NA

Role and Responsibilities

Role and Responsibilities:

• Lead the development of playbooks, business cases, and processes for new health services products and the underlying infrastructure to support these launches
• Develop and present innovative opportunities associated with new initiatives, evaluating feasibility and financial viability of the business case, to executives, launch team, and partners, gaining their agreement and support
• Lead cross-functional initiatives with various internal teams such as Product, Privacy, Compliance, Regulatory, and Marketing across different regions including US, Korea, and India, as well as external strategic partners to ensure timely and high-quality launches
• Drive forward privacy and regulatory review and Go-To-Market plans for new or fast-growing products
• Translate B2B customer feedback into the appropriate playbooks and infrastructure in partnership with cross-functional stakeholders
• Contribute to the development and execution of the Health Team’s strategy

Candidate Characteristics:

• Passionate about improving health and healthcare transformation, creating great customer experiences and solving problems
• Can build and execute simultaneously
• Understands healthcare user behavior amidst a rapidly changing regulatory environment
• Organized, detailed, goal driven, achievement-oriented with a problem solving mindset
• Exceptional communication skills with ability to “read the room” in new and unfamiliar environments
• Able to identify opportunities, take ownership and drive to completion
• Influences diverse stakeholders and leads without authority
• Able to think strategically and tactically
• Thrives in a highly dynamic and changing work environment
• Can operate in 0-to-1 and 1-to-2 environments
• Deep familiarity with market access challenges
• Ability to navigate international cultures and work across time zones and experienced with remotely-located development and design teams

Qualifications/Skills

• 8+ years of experience in management consulting, BizOps, ProdOps, privacy programs, product, and related disciplines
• Experience leading product and privacy programs and leading cross-functional teams and external partners for implementation
• Deep understanding of the mobile & digital health space with fluency in business models and knowledge of the competitive and regulatory landscape
• A drive to succeed, driven by a passion for products, and a deep understanding of customer experience
• Ability to leverage business cases and an understanding of development capacity to prioritize product roadmaps
• Proficiency in Korean language is desirable, but not mandatory
• Ability to deal with ambiguity, solve complex problems, navigate large, global organizations and apply logical thinking
• Professional services or advising and implementation experience

Physical/Mental Demands and Working Conditions:

• Work is generally performed in an office environment.
• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
• Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.
• Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.
• Able to travel domestically or internationally, when required, to meet partners, development team, or other stakeholders.