JPMorgan International Consumer Bank - Business Assistant 

United Kingdom, England, London 

518392635

As a Business Assistant in the International Consumer Bank (ICB), you will be required to support at a senior level within this fast-paced environment. You should have a solid Executive Assistant background working with senior stakeholders gained in an office environment and possess a strong degree of flexibility given the demanding nature of this role, able to demonstrate an advanced Assistant skillset. Additionally, you should have a high degree of confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.

Job responsibilities

• Advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
• Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy - Escalates and enforces all firmwide T&E (Travel & Expense) policies with their team including receipt requirements and timely handover of required information
• Internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
• Partner with relevant groups to enable expense processing - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
• Ability to face off to wider support groups and partner with Business Management and other key business stakeholders across Lines of Business (LoB)
• Ability to utilise internal systems, complete accurate data entry, produce reporting and collate information as required
• Oversight for distro lists, technology usage and other administrational housekeeping
• Become integral part of business, understand changeable group priorities and business expectation
• Partnership with assistants cross LoB to provide coverage as required
• Additional involvement in projects and training for the right candidate subject to performance

Required qualifications, capabilities, and skills

• Professional client handling, ability to build and maintain business relationships
• Full competency in diary management, can apply good judgment and understand competing priorities
• Strong, executive communication style both written and verbal
• Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs
• Can demonstrate pro-activity and ownership within the role
• High level technical capabilities
• Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
• Exhibits a positive, common sense approach and can drive forward seniors schedule for efficient time management
• Has a high level of attention to detail and delivers high quality results
• Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
• Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues