The focus of this role will be to collaborate with the Business AI regional teams to:
- Design and execute strategic AI programs, such as the Business AI Jumpstart Discovery Workshops initiative
- Reinforce regional GTM planning as a commercial & solutions coach to the sales teams
- Undergird the success of AI adoption initiatives for SAP’s broad Business AI portfolio across lines of business and industries
Customer and Partner Engagement:
- Drive strategic customer engagements through effective value executive first discoveries, storytelling and streamlined sales process execution
- Coordinate with sales, advisory and services teams to directly address AI-related customer demands and inquiries
- Support the AI discovery workshops by helping set up the program, conducting and subsequently facilitating workshops with followup.
- Developing new methodologies and training programs around the Business AI customer & partner engagement process
Program Design and Execution:
- Assist in the design and implementation of AI incubation programs in collaboration with regional teams & Business AI product teams
- Gather and incorporate feedback from regional teams and customers to improve AI programs
- Ensure consistent delivery and execution standards of AI programs across all regions
Performance Tracking and Reporting:
- Monitor and report on program performance against defined KPIs, including supporting pipeline progression, bookings and adoption metrics
- Coordinate with sales, marketing and product development for cohesive performance tracking across Business AI
- Provide regular updates to Business AI leadership
Thought Leadership and Enablement:
- Serve as a face of AI technologies, trends, and best practices for select events in your region and globally
- Stay current with AI advancements and contextualize these advancements for the SAP Business AI portfolio
- Empower regional AI teams through knowledge-sharing and execution support
Customer Success Initiatives:
- Create lighthouse customer references through adoption initiatives
- Maintain a direct feedback loop between regional leads, marketing & product engineering
- Empower the ecosystem to deliver on AI promises by directly supporting Business AI GTM activities
Experience:
- Several years of experience in customer engagements or similar roles in cutting edge-technologies, including AI
- Proven track record designing and coaching sales organizations towards measurable business outcomes
- Experience engaging with customers and partners to drive AI & cloud software adoption
- Existing familiarity with the SAP Business AI portfolio and strategy is a plus
Leadership Competencies:
- Strong ability to lead and collaborate with cross-functional teams in customer facing situations
- Excellent communication and presentation skills
- A “working backwards” mindset with a focus on quantitative customer outcomes
- Adaptability to operate gracefully in a dynamic AI market environment
Behavioral Competencies:
- Strong ability to craft a network of influence in a matrixed organization
- Proven familiarity with fast-paced GTM motions
- Displays a high degree of initiative and a proactive approach to problem-solving
Education:
- Bachelor’s Degree
- Advanced Degree or MBA is preferred
LANGUAGE REQUIREMENTS:
- Fluent in English and German
- Additional language proficiency is an asset on this global team