Citi Group Program Management - Sr Project Analyst AVP PUNE 

India, Maharashtra, Pune 

517095093

The Services Program Management Office (Org PMO) provides governance to programs and projects in its Book of Work (BoW), with a robust set of PM governance procedures, reporting/metrics information and PM Quality guidelines and processes. The critical operating principles of this Org PMO are to comply with its responsibilities in a standard, simple and independent manner.

Services Org PMO Senior Analyst (C12) – Project Senior Analyst

The Services Org PMO Senior Analyst will provide analysis, guidance and challenge across many dimensions of the BoW – completeness, stratification, investment category. This function responds to PM Risk Appetite Breaches, Quality and Hygiene challenges.

The Services Org PMO Senior Analyst will support the implementation of the strategy, procedure, execution and quality assurance of all BoW oversight products. Success for this person is:

• Develop and maintain excellent client relationships with the Services business partners and managers of Strategic work in addition to Program and Project Managers.

• Provide thorough challenge to the complete BoW including but not limited to strategic work efforts to assure the right work is classified and that the work is receiving required challenge.

• Maintain a deep understanding of metrics and insights to the health and performance of the complete Services BoW.

Responsibilities:

• Support the Services Org PMO strategy and framework for challenging the complete Services BoW. This includes sustaining the hygiene, completeness, stratification and health of the BoW.

• Maintain excellent client relationships with the Business & Functional Partners and work effort managers. Client relationships are mandatory to assess status, understand direction and decisions and to follow the execution of critical bodies of work.

• Take an active role in Services BoW reviews at an initiative, program and/or project level. Be able to assess performance and trends related to the BoW that is being reviewed.

• Track application (and where applicable, enforce usage of) Citi’s Enterprise Program and Project Management Policy and Standards across the Markets book of work

• Provide subject matter expertise for internal queries relating to project management

• Assist with the PMO delivery of programs and projects across a number of Services Business Product lines.

• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues

• Escalate Program Management concerns to the documented channels when appropriate.

• Maintain the accuracy of the PMs reported in the Citi Approved PM Tools.

Critical Competencies:

• Builds a network of strong partnerships with the business (relationship and product management) and other functions, and is able to work with Work Effort Managers to improve adherence to Policy.

• Ability to communicate well-reasoned, balanced assessments of issues and questions.

• Strong analytical and problem skills, with high attention to detail

• Ability to work independently, in a pro-active manner with a ‘can do’ attitude

• Strong interpersonal and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment

• Strong process and project management skills including the ability to manage several initiativessimultaneously.

• Strong understanding of Enterprise Program & Project Management Policy/ Standard/ Procedures and Project Tracking System (PTS) 2.0 is a mandatory requirement for this role.

Qualifications:

• Bachelor's degree or equivalent experience in business (non-tech) methodology.

• Track record of exceptional performance.

• 4 - 8 years’ experience in Project, Program Management Governance and Execution

• Expert knowledge inProject Tracking System (PTS) 2.0is a must. SharePoint experience preferred.

• PMP Certification recommended.

• Prior experience in partnering across virtual teams.

• Knowledge of the Citi PM Policy and PM Standards or the equivalent, and knowledge of the interaction with industry level standards.

• Excellent analytical and problem-solving skills.

• Strong oral and written communication skills and ability to facilitate discussions.

• Knowledge of the Services Organizational construct is a plus.

Time Type: