JPMorgan North American Critical Facility Alarm Monitoring Professional 

United States, New York, New York 

516114452

Job Responsibilities:

• Monitoring leading-edge security technology platforms to detect alarm activations within agreed response times.
• Reviewing video, access logs, and other electronic records to assess activated alarms and contextualize activation.
• Providing written summaries and responses to alarm activations to allow robust review and audit look-back.
• Following established procedures to generate appropriate responses to alarm activations.
• Liaising with other members of the Global Security team to convey alarm activation details and information.
• Coordinating with Law Enforcement personnel – and other emergency services – to generate a response to alarm activations.
• Summarizing information, trends, and metrics related to alarm activations over days, weeks, and months.

Required Qualifications, Capabilities, and Skills:

• Confident with Information Technology, including Outlook, PowerPoint, Excel, Word (or similar applications).
• Ability to learn and confidently use security technology platforms, including alarm monitoring platforms and video review software.