You are a proven people and program manager who can thrive in a fast-paced workplace where both individual drive and team collaboration are the keys to success. You will collaborate with the client teams to design, manage and oversee global user studies to gather data to use to develop our most critical software and hardware. You will lead a team of program managers to plan and track delivery timelines, and provide technical expertise and leadership across a suite of projects to ensure the final deliveries meet the customers’ expectations. You will deliver monthly volume forecast & capacity planning and handle resource and vendor management. You will oversee operational responsibilities including workflow management and process improvement. You will engage with your stakeholders regularly and you will be an exceptional coach, mentor and leader for a critical team.