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This role also has opportunities to support projects and drive efficiency and process improvements and at the same time offers many development opportunities of other skills and competencies that will help shape a future career path.
What you´ll do
Your main tasks will be:
Reviewing deals: Ensuring completeness and accuracy of quotations submitted by Customer Renewal Executives
Supporting quote approval process: Guiding internal customers on approval requirements, ensuring deals which are within scope are approved in proper manner and timelines according to SAP policies and guidelines.
Contract drafting: Responsible for preparing contract documents from template and adding/drafting language for deal specifics,
Act as a primary point of contact for Customer Renewal Center, answer queries from internal customers and build long-term business relationships,
Accommodate quarter-end and year-end deadlines and respond to spikes in workload,
Supporting projects aiming process improvements, automation, standardization and efficiency increase.
What you bring
We are looking for people who are:
Analytical thinkers with strong attention to details,
Proactive, self-motivated and able to work autonomously,
Organized and able to work efficiently under pressure,
Responsive with strong follow-up skills,
Team players with excellent interpersonal and communication skills (both written and oral),
Customer service oriented,
Flexible and adaptive to change.
Language requirements: English, German
We are expecting you to be willing to work overtime in quarter end months (March, June, September, December), also possibly during other months end, including some weekends and bank holidays, for which you will be compensated.
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