IBM Benefits Professional 

Malaysia, Selangor 

514703991

Malaysia Benefits Administration:

• Handling of employee queries and tier 2 queries related to Benefits policy and eligibility.

• Vendor management, including oversee vendor’s performance and work with broker on day-to-day management of operational issues with the vendor/broker, work with other HR and non-HR functions related to insurance renewal and vendor contracts.
• Program management skills — responsible for overseeing the implementation and administration of new and existing benefit programs.
• Prepare quarterly and ad hoc reports
• Handling of ad hoc projects assigned
• Work with CoE team to maintain process documentation

Required Technical and Professional Expertise

• A minimum of 2 years of relevant experience in Benefits is advantageous, but fresh graduates will be considered as well.
• Bachelor Degree with preference with Human Resource Management/Development
• Strong organisation and planning skills
• Good communication skills in English both verbal and written
• Good time management and work prioritization skills’; able to meet deadlines
• Ability to work under own initiative
• Willingness to learn and a passion for operational excellence
• Pro-active team player

Preferred Technical and Professional Expertise

• Proficient knowledge of Microsoft Excel
• Knowledge of Powerpoint and other programs is an advantage
• Strong mathematical skills are an advantage