Sourcing Specialist Medical Equipment Parts - Nashville, TN (Hybrid)
As a Sourcing Specialist you will respond to customer parts and purchased services requests via SAP workflow, multi-vendor parts email box, Salesforce, and phone calls. You will maintain effective communication with customers, managers, and vendors to efficiently procure appropriate parts and approvals to resolve service parts issues in a timely manner.
Your role:
- Vendor management – developing relationships with vendors and working closely with the field and vendors on disputes.
- Sourcing strategic materials.
- Negotiation.
- Communicating and following up on parts delivery; keeping appropriate personnel informed on all delivery statuses.
- Issuing Purchase Orders (POs), per established processes.
- Seeking field approvals, per established processes.
- Escalating parts issues to the manager when necessary, maintaining customer and vendor relations with a high degree of customer satisfaction.
- Managing customer service activity as required by contract.
- Understanding, reviewing, and managing your personal performance metrics to maintain acceptable productivity.
- Working the assigned shift hours: Monday – Friday, shift rotations of 10AM – 7PM or 12PM – 9PM CST. Hours are subject to change to support the team.
- Working on-call during nights and weekends on an occasional basis.
- The working environment will be remote and/or in the Nashville office.
You're the right fit if:
- High school diplomarequired. Bachelor’sdegree is a preferred.
- Proficiency with Microsoft Office and familiarity with industry-standard purchase order software platforms; SAP, Salesforce, or ServiceMax experience is a plus.
- 1+ year of purchasing experience is preferred.
- Ability to demonstrate excellent verbal, written, and interpersonal communication skills.
- Ability to demonstrate impeccable attention to detail.
- Ability to demonstrate strong negotiating skills.
- Ability to work well with a team, but also possesses the ability to be a self-driven independent operator who can make decisions that meet departmental goals and intent without constant supervision.
- Ability to handle multiple conflicting business issues simultaneously under strict time constraints.
- Ability to thrive in a high stress, fast-paced environment.
- Ability to ensure department readiness for FDA, internal audits, and Internal Control Standard (ICS) compliance.
In return, we offer you:
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
within commuting distance to Nashville, TN.
Our hybrid working model is defined in 3 ways:
We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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