SAP Customer Success Partner Advisor 

United Kingdom, England, London 

513222141

SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with Enterprise Architecture Management.

· Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failure while celebrating our successes

· Take on full responsibility for a set of your own portfolio of strategic customers and in a joint approach with other CSMs for a larger set of customers

· Build and strengthen relationships with your customers to become their trusted advisor

· Develop and expand your accounts by driving product adoption to ensure value add

· 6+ years of experience in in a customer-facing role in the B2B SaaS industry (or related business), preferably in the domain of Enterprise Architecture

· Understanding of IT Management and Software Development/Operations in Enterprise organizations

· Ability and experience to structure and prioritise your work and work of others

· 3+ years working knowledge with Customer Success tools, e.g., Gainsight is a plus

· Fluent in English for all territories; for some territories fluent in additional languages are a must: German for DACH, French for France, Dutch is a plus for Benelux - please indicate your language skills in your CV

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