SAP Account Executive-SAP Academy Customer Success-Japan 

Japan, Ota 

5126878

Career Level: T2

Hiring Manager: Hedda Samia

Recruiter Name: Shotaku Ono

Who you’ll become

The Sales

As a Sales Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

What you’ll bring

• 2-3 years of work experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

• Role Specific Skills: demand generation, Territory Management, deal qualification, customer relationship building and management, customer value proposition
• Foundational Skills：Complex problem solving, collaboration, creative thinking, customer focus, effective communication, emotional intelligence, learning agility, business acumen, artificial intelligence, resilience, English and Japanese language.

There is a high likelihood a portion (4-6 weeks) of the program will be held in San Ramon, California in late Q3 of 2026. This decision will be made in Q1 2026.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.