Citi Group Fund Accounting Specialist - C05 GURGAON 

India, Haryana, Gurugram 

512113322

Institutional Credit Management (ICM) was established within Citigroup with the objective to provide integrated “end-to-end” credit underwriting, identification, measurement, management and monitoring for wholesale credit businesses across the enterprise.

The Senior Vice President, Governance & Change Management Partner will lead the design, management, and execution of the change management strategy across a portfolio of key frameworks across. This role will ensure changes are successfully delivered, adopted, and sustained byteams. Partnering closely with product, communications, and business leaders, the roleholder will drive end-to-end change activities whilerobust governance& discipline. In addition, the roleholder willbe responsible forthe centralized management, governance, and oversight of theCredit Products Strategy & Operations (CPSO)Book of Work (BoW)- ensuringeffective intake, prioritization, execution, and communication of all.

Key Responsibilities:

• Develop, implement, and continuously improve frameworks for the execution of change management across the ICM function and beyond.

• Lead change management planning and execution for initiatives, including stakeholder analysis, impact assessments, readiness planning, and adoption measurement.

• Partner with product management teams to translate business and operational changes into detailed requirements that enable successful solution delivery.

• Work closely with training and communications teams to ensure clear,timely, and targeted messaging and enablement for impacted audiences.

• Build andmaintainstrong change networks to support adoption and sustainability of changes across the organization

• Manage the central CPSO BoW, ensuring alignment of change initiatives with strategicobjectivesand resourcecapacity.

• Oversee the intake, prioritization, and assignment of new projects, ensuringappropriate governanceand transparency.

• Prepare executive-level updates and reports that communicate progress, risks, and opportunities clearly and effectively.

• Organize andfacilitatekey governance meetings, providing clear reporting on change progress, risks, and decisionsrequired.

• Identify, track, and mitigate risks to successful change adoption, escalating critical issues where necessary.

• Promote a culture of change agility, stakeholder engagement, and continuous improvement in change practices.

Qualifications:

• 12+ years of experience in change management, program delivery, governance, or related roles, ideally within financial services.

• Deepexpertisein the concept of change management for key business framework and artefacts.

• Strong experience in stakeholder engagement, communications planning, and organizational readiness management.

• Familiarity with governance frameworks and project portfolio management.

• Demonstrated ability to manage complex change initiatives across multiple stakeholder groups.

• Proven success partnering with product management, communications, and training teams to drive full change adoption.

• Proficient knowledge of Wholesale Credit Risk would beadvantageous.

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills.

• Advancedknowledge ofapplications such as SharePoint, Confluence, and JIRA.

• Relevant certificationsin Change Management (e.g., CCMP, PROSCI) or Project Management (e.g., PMP, Agile) preferred.

Competencies:

• Change Strategy Development and Execution

• Stakeholder Engagement and Influence

• Organizational Readiness and Change Adoption

• Governance and Portfolio Management

• Risk Management and Mitigation

• Communication Planning and Delivery

• Analytical Thinking and Problem Solving

• Leadership and Collaboration

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.