Assurance – Staff – Experience Management
As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.
Your key responsibilities
- Timely updation of resource schedules on scheduling tools (ARMS/Retain)
- Timely review and resolution of scheduling conflicts.
- Proactive review of resource availability /resource requirements.
- Mailbox management and fulfilling the scheduling requests coming through mails indefined TAT.
- Optimization of resource utilization through effective schedule management.
- Basic reporting and analysis.
Skills and attributes for success
- Good verbal and written communication skills.
- Basic knowledge of MS Excel.
- Excellent teaming and interpersonal skills.
- Positive attitude and ability to excel under tight timelines.
To qualify for the role, you must have
- Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred.
Ideally, you’ll also have
- Basis knowledge on MS – Excel Ms - Office
- Interest in business and commerciality.