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This role will require clear, concise communication, bias for action, and strong ownership in dealing with project responsibilities. The successful candidate will need skill in identifying and documenting technical problems. The role requires an ability to deliver on responsibilities while continually raising Amazon’s quality bar. Problem solving skills and thriving in high-pressure environments are essential to success in this role.Key job responsibilities
- Configure audiovisual devices remotely using scripts and deployment tools
- Configure, tune, and test audiovisual devices onsite, including: System Control Processors, Audio Digital Signal Processors (DSPs), Videoconferencing Codecs, and more.
- Modify existing deployment scripts/automation to improve or enhance capabilities and performance- Track project assignments and adjust personal schedule based on project priorities
- Plan travel and make travel bookings to support onsite project deliveries
- Communicate with external vendors including AV integratorsArlington, VA, USA
- 3+ years of IT systems or relevant commercial production environment experience
- 3+ years of technical support experience
- Experience supporting video conference and teleconference equipment
- Experience driving IT projects to completion with little supervision
- Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)
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