Citi Group Citi Ops Sup Intermed Analyst Corrections / C11 City 

Mexico, Mexico City 

510655335

• Serves as subject matter expert on Workday HR system and tools and is able to identify when information appears out of alignment or incorrect.
• Process transactions in relation to Workday Rescinds, Corrections, Reassignments and other tasks that are out of scope of other WD support teams
• Interfaces with project staff and clients regarding status of projects.
• Identifies/implementsprocess improvements.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Applies comprehensive understanding of how multiple areas collectively integrate within IT project leadership to contribute towards achieving business objectives.
• Provide informal guidance and training to new and lower level team members, as needed
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Resolve varied issues using professional judgment, discretion, and business expertise

Qualifications:

• 2-5 years of relevant experience
• Possesses working knowledge of Workday and Workday concepts - position management, business processes - and HR processes, and an understanding of the downstream impact of transactions to benefits, pay, and other areas (Workday experience)
• Proficient in Microsoft Office
• Knowledge of related to industry standards and practices
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication skills
• Self-motivated and detail oriented
• Proven organization, problem solving, and time management skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required