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Tesla Senior Operations Coordinator Sales Service Israel, Tel Aviv District, Tel Aviv-Yafo 510549677
06.04.2025
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What You’ll Do What You’ll Bring
- Providing day to day support for Sales, Delivery and Service and supporting teams
- Facilitate continuous improvements by identifying and implementing process optimisations across our SSD teams
- Create, maintain and optimise operational dashboards and reports for field teams and leadership
- Collate key business analytics to support and guide local field teams
- Manage a weekly field update showcasing updates, process, system & product enhancements/changes
- Identify potential enhancements to our processes / tools that will facilitate growth.
- Collaborate with key stakeholders to keep up to date and accurate.
- Review and summarise weekly customer experience trends for key stakeholders’ revision and action
- Support various teams within the sales operations (order operations, fleet & allocation, inside sales and registration) umbrella with daily output specifically during peak sales & delivery volume
- Provide support to the business for key operational tasks when required
- Create business automation solutions to drive operational efficiencies·Manage key business projects end to end
- Manage customer communications platform logic to ensure automated communications are operating
- Manage and execute system enhancement requests from key internal stake holders
- Must be detail oriented, possess strong analytical skills and have the ability to multi-task in a fast paced environment
- Evidence of strong communication skills with the ability to build relationships with internal and external stakeholders
- Ability to work across multiple platforms and systems, must be proficient in Microsoft Excel and SQL
- Driven and enthusiastic with a genuine interest and passion for Tesla’s mission
- Bachelor's degree in a relevant field such as Business, Engineering, or Computer Science
- 2+ years of experience in operations roles, preferably in a technology or energy-related field
- Strong desire to take initiative, eager to learn, result-oriented and creative thinker.
- Ability to thrive in a dynamic and fast-paced environment, effectively multitask, prioritize tasks and processes, and track findings and deliverables
- Serve as liaison to, and work cross-functionally with other teams, including Sales, Logistics, and Service
- Develop expertise on all internal processes and tools and serve as the process expert for your team
- Perform additional responsibilities as assigned to meet business needs.
- Demonstrated ability to establish and maintain cooperative cross-functional relationships.
- Valid driver’s license in the country in which you are applying and an acceptable and safe driving record.
- Good level of English and local language, both oral and written
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