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What you will do
Manage and support a design team, ensuring high quality, data-driven, user-focused deliverables that support both user and business goals.
Navigate complex organizational dynamics to break down silos, facilitate cross-team collaboration, and drive alignment.
Ensure the UX design team executes high-quality design that supports key user and business outcomes.
Contribute to the development of design methodologies, tools, and processes.
Develop a deep understanding of Red Hat’s Insights product, including its business strategy, competitive landscape, and key users and use cases.
Foster a user-centered culture by advocating for data-driven decision-making and aligning priorities with UX goals.
Support and coach team members in their professional growth by providing continuous feedback, identifying development opportunities, and fostering a culture of learning.
Collaborate with other UXD Managers to advance the UX practice, nurture team dynamics and culture, and support team well-being.
Establish and nurture partnerships with teams outside of UXD, leveraging cross-functional expertise to enhance design impact.
Collaborating with UX Research and UX Operations teams to provide the necessary resources for your team and objectives.
Be an active UXD leadership presence in the Red Hat Boston (Seaport) office, with 12 days a month in office.
What you will bring
5+ years of experience in UX design, with at least 2 years in a leadership or management role
Proven leadership experience managing and supporting product UX design teams in complex, technical domains
Ability to adjust leadership style to influence, encourage, and challenge others in a variety of situations
Experience with design in enterprise or B2B software, particularly in complex technical domains
Strong knowledge of multiple UX methodologies and concepts, with deep knowledge on at least 2, such as Information Architecture (IA), Interaction Design, Visual design, Service Design, and/or User Research Methodologies
The following is considered a plus
Deep familiarity with enterprise IT software users, workflows, and industry-specific challenges (e.g., IT processes, system administration, operations, cloud cost management)
Experience with open-source projects
The salary range for this position is $151,170.00 - $249,390.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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