Uber Product Manager II Customer Obsession 

United States, West Virginia 

505970419

What the Candidate Will Do

• Work closely with the Core Product team and a massive global community operations organization to build efficient and scalable customer support experiences.
• Internalize and deeply understand Uber’s mission and strategies, as well as the mission and objectives of your specific team.
• Distill vision and strategy for the team, get all members of cross-functional team #superpumped.
• Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, user behavior or other business metrics. Solicit and welcome critical feedback.
• Drive cross-functional team to set qualitative objectives and quantitative goals.
• Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against team and company goals. Requires challenging all members of cross-functional team (engineering, design, data science etc.) to think boldly and creatively and then funnel that energy into concrete products and execution plans.
• Make tradeoff decisions based on technical and business insights and experimentation
• Monitor and measure launched products and feed insights back into the product development process to drive growth
• Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to Uber executives, employees, and customers

Basic Qualifications

• 4+ years experience delivering highly successful web or mobile products with your signature all over them
• Bachelor’s degree in a relevant field such as Computer Science, Information Systems, or Business (bonus points for MBA)
• Passion for Uber's mission and the company's hybrid technology / operations nature.
• A deep desire to grow and learn

Preferred Qualifications

• Strong understanding of core product management practices, including roadmap planning, stakeholder management, and cross-functional collaboration.
• Strategic 0 to 1 business experience

For San Francisco, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.