NICE Salesforce Development Manager 

United States, Georgia, Atlanta 

505908116

Description:

A Typical Day Might Include the Following:

• Scrum Master for the Salesforce Development team.
• Maintain the project queue in Salesforce and streamline product go-to-market process within Salesforce.
• Review code commitments and perform development reviews to ensure best practices are followed.
• Review test cases and QA documentation.

• Work with Product Management and business stakeholders for product related projects, processes (such as: Product Launch, Product Escalation, Enhancement Requests, Beta Program, Pricing Analysis, product-focused systems administration, and End of Life).
• Help drive end-user adoption of Salesforce through documentation, support and training of new and current employees.

• Establish and maintain data quality through daily/weekly/monthly/quarterly reporting.
• Provide first-level support to the sales, marketing, service, finance, and operations teams, including issue identification and issue resolution/escalation.
• Manage the design and implementation of advanced functionality such as Apex, Lightning Components and Visualforce, based on project roadmap and strategic initiatives.
• Evaluate and implement third party solutions and app exchange packages based on project need or business request.

• Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce.
• Completes all responsibilities as outlined on annual & quarterly goals.
• Completes all special projects and other duties as assigned.

Education Requirement:

• ​Bachelor's Degree from 4 Year accredited College/University, or equivalent experience.

Experience Requirement:

• 4+ years of experience in Salesforce Development
• Salesforce Administrator Certification

Experience Preferred:

• Demonstrated proficiency in user security, profile and role management, custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting.
• Must be experienced Microsoft Office applications, including MS Word, Excel, Visio and Power Point.
• Must be detailed oriented and have strong problem solving and analytical skills.
• Excellent verbal and written communication skills are essential.
• Salesforce CPQ experience.

• Able to meet deadlines, communicate delays, clarify ambiguous situations.
• Ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly.