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Key job responsibilities
- Create, maintain, and improve data sets, pipelines and reporting to track and manage important KPIs and goals in the Account Integrity space
- Apply your expertise in quantitative analysis, data visualization and data-mining to design alarm systems, derive actionable insights and guide product strategy for stakeholders and leadership
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL and other BI tools- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable formatA day in the life
1. Review instances of bad actor account activity and create rules for short term and mechanisms for long term to stop them
2. Report on fraud and abuse trends and leverage that information to support product development inputs
3. Create and maintain dashboards that detect and inform stakeholders (such as downstream payment and abuse product owners) on how to stop fraud and abuse via early stage detection of bad actor behavior
4. Participate and lead process improvement initiatives across account integrity teams
5. Develop rules to mitigate bad actor activity
6. Log in during on-call week to respond to any high severity events and if needed develop short term rules to mitigate impact
- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience handling confidential information
- Experience with SQL and Excel
- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Demonstrated experience using scripting languages like R or Python
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