Ensure complete adoption of the Citi Enterprise Architecture Methodology (CEAM) Framework within the Client organization
Ensure complete scope of operations for MCA/RCSA and timely/quality completion of MCA activities by process and control owners, including oversight of timeliness, accuracy, and completeness.
Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities
Coordination with MCA/RCSA Risk and Control Leads, including collaboration with Process Owners to understand relevant risks and corresponding controls
Conduct common enterprise risk management practices/programs, including material risk identification, and key risk indicator development/management
Work closely with all Client organization business pillars to ensure consistent and collaborative approach across relevant risk and control programs
Produce and assess data quality metrics and engage relevant teams for remediation / escalation
Drive communication and solutioning through relevant forums at various levels of executive management
Collaborate effectively with cross-functional teams and build relationships with stakeholders at all levels of the organization.
Lead components of transformation work as required by the Global Consent Order remediation program
Problem structuring, sound business judgement, and demonstrated result orientation
Qualifications and skills required:
Substantial previous experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
Proven experience in Risk Management, including monitoring and identification of risks within relevant department and enterprise organization
Strong understanding of Key Operational Risks and control design.
Proven experience in independently handling enhancement projects and interacting with teams across all lines of defense
Strong project management skills, ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
Excellent written / verbal communication and presentation skills, including the ability to present complex topics, negotiate and recommendations to all levels, including senior stakeholders
Excellent problem-solving skills; ability to see the big picture with high attention to critical details
A proactive and “no surprises” approach in communicating issues
Range of experience demonstrating flexibility in skillset and approach
Has the ability to operate with a limited level of direct supervision