Citi Group AVP - Commodities Operations Senior Analyst 

Singapore, Singapore 

503543630

Commodities Operations Senior Analyst

This position offers excellent training opportunities to continuously learn and develop across the wide range of Commodity products and work closely with all the other stakeholders that support the Commodity Business. This role will include assisting the APAC Commodities Operations Managers with supervision and oversight responsibilities.

Responsibilities:

• Process commodities trade confirmations and settlements in a timely, accurate and effective manner.
• Investigation, escalation, and resolution of cash breaks. Coordination with the Global Cash Breaks team.
• Liaise with Global Commodities Stakeholders (Trading, Sales, Middle office, Legal and Technology) when required to resolve issues and support the business.
• Provide support to Front Office Sales & Trading for all commodity confirmations and settlements related queries.
• Identify control deficiencies, resolve issues and escalate control gaps & issues to senior management when appropriate, playing an integral part in risk mitigation and procedural documentation/review.
• Approval responsibilities for both STP and Manual Payments release.
• Overseeing and developing our APAC Commodities Operations Team into subject matter experts in provide top tier Trading Desk Support whilst strengthening the overall groups control mindset.

Risk Management:

• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders.
• Identifying trends, synergies and weaknesses across products and regions.
• Recommending control enhancements as needed.

Organizational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation.
• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization.
• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques.

Stakeholder Engagement:

• Engaging in discussions & relationship management activities as required to support the Business.
• Working cross function to ensuring compliance with various regulatory initiatives related to the business.

People & Inclusion Agenda:

• Promoting a culture of continuous improvement and cultivating a robust service and control environment.
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel.

Qualifications:

• At least 2-3 years of relevant experience preferred.
• Relevant Degree and/or equivalent experience in Finance or fast-paced working environment is preferred.
• Understanding of confirmations and settlements processes as well as operational risk. A general knowledge of Commodities is desirable.
• Energetic, flexible, collaborative, and proactive.
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments.
• Strong risk management and control mindset. Ability to identify gaps in controls and provide solutions to bridge those gaps.
• Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self-reliant, good problem solver and results oriented.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Exceptional attention to detail.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Education:

• Bachelor’s Degree/University degree or equivalent experience

Time Type:

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