IBM Systems Support Apprentice 

United States, New York, City of Rochester 

501951413

Your Role and Responsibilities
As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.

Who you are
An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with data analysis or simply working in a team oriented environment in the past, you’re exactly the type of candidate we’re looking for.

To be successful, you need:

Operating Systems like Windows, Linux
General networking and infrastructure fundamentals
Server or Storage Management

What’s the experience?
As an apprentice, you’ll join with other apprentices in a local cohort. You’ll go through your first few weeks together, learning about IBM and the skills you’ll be attaining throughout your apprenticeship. Then, you’ll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams.

Required Technical and Professional Expertise

• Willingness to complete the requirements of the apprenticeship program
• Some knowledge or experience with any of the following:
  • Operating Systems like Windows, Linux
  • General networking and infrastructure fundamentals
  • Server or Storage Management