Capital One Principal Risk Specialist Retail Bank Premium Products Experiences 

United States, Virginia, Arlington 

501849694

• In this role, you will:

  • Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks and ensure adherence to internal and external requirements across a matrixed business ecosystem

  • Support execution of risk assessments, controls testing, process documentation , reporting, etc. Manage all quality assurance and quality control review follow up related to risk assessments and control testing results

  • Manage risk and control documentation & approval activities; ensure risk and control records remain adherent to all enterprise standards and requirements by monitoring process health and exception reports

  • Liaison with our central Controls Advisory Testing team and business control Subject Matter Experts to ensure timely execution of annual controls testing

  • Participate in risk forums and champion best practices across the PPX Risk Advisory team to drive efficiency and consistency in our risk management approach

  • Analyze and synthesize data and reporting to proactively identify risks and trends and provide valuable insights that support decision-making

  • Execute complex projects and provide support to PPX risk and business areas as needed in areas such as audit management, exam management, and complaints management

• Communicative and Influential:You communicate clearly and concisely in all formats, including complex concepts and delivery of tough messages. You adjust your communication to your audience and are comfortable with presenting to executive leadership.

• Action-Oriented and Results-Driven:You have a bias for action, a willingness to try new things, and are comfortable exercising your judgment. You’re organized, able to juggle multiple deliverables, and prioritize like a pro to deliver quality results - especially in a fast-paced, dynamic environment with frequently shifting priorities.

• Curious and Analytical

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  You ask why, challenge the status quo, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to understand the data and signals to drive optimized solutions that are grounded in evidence.

• Up for a Challenge and Fungible

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  Big, undefined, unfamiliar, and complex problems will be exciting for you as you navigate the business, tech, and risk eco-systems. You have an insatiable appetite for learning, and are constantly seeking out new challenges.

• Collaborative and Team-Oriented

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  You proactively seek to build strong, positive relationships with key stakeholders at all levels to manage, inform, and influence outcomes. You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal.

• Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 2 years of experience in operations, risk management, compliance, or audit

  • At least 2 years of experience in process management, project management, or relationship management

• Preferred Qualifications:

  • Bachelor's Degree

  • 3+ year experience identifying and documenting operational controls for digital customer experiences

  • 3+ year experience using spreadsheets to analyze data and drive reporting

  • 3+ year experience using Fuse or other Governance, Risk, and Compliance software tools

  • Lean, Agile, Six Sigma, Business Process Management or Project Management Certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.