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PayPal Senior Product Manager SMB Payments 
United States, California, San Jose 
501161843

18.08.2024

What you need to know about the role-

Your way to impact

  • Understand customer needs and business needs via all means possible - internal data, stakeholder input, customer research, market research, voice-of-customer reports.

  • Partner with cross functional teams - product managers, program managers, engineering, design, UXR, marketing, and commercial managers - and collaborate with them to do right thing for the customers

  • A passion to help build right payment solutions for microbusinesses who have the highest ambitions and are price sensitive

  • Be nimble to adapt to changing business needs and team needs, yet stay focused on driving measurable impact

  • Be grounded in data and have a balanced view based on intuition and observation.

Your day-to-day

  • Responsible for owning, executing and maintaining a product roadmap leading from discovery to delivery

  • Define product requirements and lead successful execution of initiatives

  • Drive and/or take part in sprint planning, pre-mortems, post-mortems, and bug triaging

  • Partner with cross-functional teams at PayPal and external partners to design, build, launch new product capabilities or improve existing functionality.

  • Engage closely with engineering and architecture to help determine the best technicalimplementation/designwhile balancing time-to-market needs.

  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making

  • Summarize product execution updates as well as KPI updates to stakeholders to help with decision-making

  • Work closely with commercial teams to align product goals with commercial outcomes

  • Define and proactively monitor key performance metrics to support and make product decisions

  • Partner with Customer Support teams in solving pain points for our users.

  • Partner with Legal, Privacy, and Compliance teams to ensure the products we deliver are within regulatory boundaries.

  • Define a product launch plan for your area, including identifying new opportunities as well as maintaining a rolling roadmap of projects or iterations.

What you need to bring

  • 5+ years of consumer web or mobile product management experience

  • Experience in delivering successful large-scale mobile and web products

  • Ability to use data and analytics dashboards to inform product hypotheses and decisions.

  • Deep empathy and appreciation for customer needs

  • Experience in Payments and SMB is a plus

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$64000 to $156750


Our Benefits:

Any general requests for consideration of your skills, please