London or Birmingham
Financial Services is changing. We are striving to lead this transformation with our clients. Success in this role requires that you understand the regulatory and competitive landscape our clients operate in and that you can work with them to help them see the implications for their business.
The provision of financial services and the associated controls firms require are evolving in new and interesting ways. Technological advancement, changing consumer behaviour, and competition are driving this change, and we are working to build suitable new regulatory solutions with our clients. The solutions and skillset our clients require is increasingly not just traditional regulatory insights, but also an ability to understand the opportunities offered by technology in delivering new innovative solutions.
Your key responsibilities
Key responsibilities we seek from a Manager within our Retail Banking, Conduct & Non-Financial Risk team include:
- You will understand the regulatory changes our retail banking clients face, and deliver analysis and insight to help them work through these changes
- You will support the development of EY service offering. In particular, you should have an understanding of how technical solutions can help clients solve their regulatory challenges
- Lead complex workstreams or projects to deliver outstanding quality results often within a complex and challenging environment
- Lead analysis of emerging solutions and innovative ideas, including the development of EY points of view
- Build a diverse and high performing team for each project, considering the needs of the team and the client, to enhance the development and capability of others to support their career development
- Lead effectively as a team member, delegating, providing support, maintaining communication, and updating senior team members on progress
- You will be involved in preparing high quality reports that draw out key industry and regulatory insights
- You will get involved in client campaigns; from researching new regulations to assisting effective business implementation
- You will develop presentations that are clear and impactful, translating EY services into meaningful value propositions for clients
- You will help identify where information should be sourced, and lead your team to draw this evidence together as the foundation on which your team will base recommendations
- You will manage engagement financials, working with the team to determine whether requirements are adequately defined and documented
Skills and attributes for success
- A clear understanding of the strategic implications of regulation
- Demonstrable awareness of regulatory trends and the emergence of regulatory technology solutions
- Being able to translate regulatory requirements into business solutions
- Involvement in and awareness of the remediation of regulatory issues
- Strong understanding of conduct risk across UK, European and Global regulatory jurisdictions
- Strong stakeholder management of senior personnel
- Building relationships with colleagues across Advisory and the wider business, supporting them and promoting a collaborative culture
- Strong insights into areas of Retail Banking regulation. E.g. Consumer Finance; RegTech; Suitability; Conduct & Outcomes.
- Being able to explain regulatory requirements to your client and team, and translate them into action
To qualify for the role you must have all or the majority of the following:
- Relevant regulatory experience within the retail financial services. This may be from working at the FCA, a large financial services organisation, or a dynamic new market entrant. It may also be that you have worked for another consultancy firm, or relevant industry body.
- Knowledge of FCA handbook and current UK, European and Global regulatory topics
- A strong interest in digital and emerging technologies, and their role in solving regulatory challenges. Ability to use technology solutions to solve regulatory compliance issues
- Great communication skills, with the ability to work with a variety of stakeholders at all levels and to envision the bigger picture
- Awareness of and insights gained from Banking and Capital Markets industry fora, such as on conduct and outcomes or consumer finance, and an ability to apply these to regulatory analysis
- Flexibility – both in your approach and your openness to travel where required by the client
- Enthusiasm and a real desire to work effectively as part of a team to achieve shared objectives
- Clear evidence of successful performance in previous roles
- The ability to demonstrate leading a team to help a client understand and adapt to regulatory change
As a trusted business advisor to our clients, specialising in regulatory matters you will need to have strong experience of Retail Banking. Ideally you will have experience on regulatory implementation/reviews. This may include having worked on Conduct risk management, product/customer reviews. Regulatory enforcement, customer remediation programmes or preparing clients for Regulatory visits. Specific topics may have included an FCA Section 166 review, Ring-fencing, SMCR, management of customers in financial difficulty, IBOR, or the FCA Asset Management Market Study.
What we look for
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:
- Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.