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The Logistics Cluster Manager is responsible for the oversight of multiple spare parts rooms located in staffed and un-staffed Data Centers. The role incorporates analysis and continuous improvement around effectiveness of work methods, procedures, controls, and staffing. Our Logistics Managers ensure performance plans are set, maintained, continuously improved upon, and difficult problems are met with creative solutions to achieve highly accurate and timely inventory movement throughout our Data Centers.Key job responsibilities
- Manage, coach, and develop Logistics Associates utilizing available training programs, informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.- Develop and implement consistent metrics to gauge employee performance.
- Train hourly associates in required department processes.- Run stock level reports and analyze results; optimize on-hand stock levels in effort to decrease cost-to-serve and increase efficiency of stock holdings.
- Set and monitor inventory levels of stock rooms to ensure that proper stock levels are maintained to support build and repair activities.
- Continuous improvement through implementation of LEAN processes
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• 5+ years of progressive experience in operations management, logistics, or supply chain management. Experience managing multiple locations or a regional portfolio is highly desirable
• Strong background in process improvement, workflow optimization, and implementing operational best practices
• Proven track record of managing budgets, KPIs, and reporting for multi-site/multi-team operations.
• Experience collecting data and reporting against key performance metrics
• Experienced in inventory control and/or Inventory Management Systems (IMS/WMS)
• Proficiency in Microsoft Office - Word, PowerPoint, Excel, Visio
• Excellent leadership and people management skills to coordinate cross-functional teams
• Strong analytical and problem-solving abilities to identify and address operational issues
• Effective communication and interpersonal skills to liaise with upper management and front-line teams
• Project management skills to lead continuous improvement initiatives
• Knowledge of regulatory compliance, workplace safety, and risk management practices
• Project management certification (PMP, Lean, Six Sigma) is often preferred
• Industry-specific certifications (e.g. logistics, transportation, distribution) can be beneficial.
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